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Assistance Instructions For Consumers
AmRent is a consumer reporting agency that assembles consumer information and provides consumer reports to companies or individuals for the purpose of residential screening, employment screening, and/or other purposes as permitted under federal, state, and local laws. The Consumer Relations Department at AmRent can provide you with a copy of your credit report that may have been used in determining your rental housing or employment eligibility.
Under the regulations of the Federal Trade Commission (FTC), the Fair Credit Reporting Act (FCRA), and the Fair and Accurate Credit Transactions Act (FACTA) of 2003, we may disclose information about your credit, evictions activity, court and/or criminal history only to potential housing providers and employers that you have authorized to access your information, or as otherwise permitted under the FCRA, the Gramm-Leach-Bliley Act and/or other applicable laws. Upon written request, we will reinvestigate any information in your AmRent credit report which you believe is inaccurate and will forward you results of that reinvestigation.
If you have recently been denied housing, employment, or had any other adverse action taken against you based on information provided by AmRent, please contact us to obtain a free copy of your consumer file.
FACTA requires a centralized service for consumers to request free annual credit reports from nationwide credit bureaus. The three major nationwide credit bureaus (Equifax, Experian, and TransUnion) have established access for consumers to this centralized service using one of the following options:
- INTERNET: www.annualcreditreport.com
- PHONE: 877-322-8228 (toll-free)
- MAIL: Annual Credit Report Request Service
PO Box 105281 Atlanta, GA 30348-5281
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If you believe that you have experienced identity theft or fraud, AmRent can assist you in placing a fraud victim statement on your credit repository file or AmRent report. This will notify potential housing providers or employers that you may have been a victim of identity theft. Additional information on identity theft may be found on the Federal Trade Commission's Identity Theft Data Clearinghouse Web site at http://www.ftc.gov/idtheft.
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Obtaining Your Credit Bureau Report
AmRent does not maintain a permanent record of information on loans, bank accounts and credit cards provided by the credit bureaus. We cannot alter information on your permanent credit bureau report(s).
If you wish to dispute information on your credit report(s), please note that AmRent may only assist you if the information was obtained by us. If the information was not obtained by us, please contact the credit bureau(s) directly regarding your dispute.
If you would like to receive a copy of your credit bureau report and make permanent changes, contact the credit bureau(s) directly. The three major national credit bureaus are Equifax, Experian and TransUnion.
A Summary of Your Rights Under the Fair Credit Reporting Act may be found at the Federal Trade Commission's Web site at www.ftc.gov.
Experian
PO Box 2104
Allen, Texas 75013-2104
888-397-3742
www.experian.com
Equifax Information Service LLC
PO Box 740241
Atlanta, Georgia 30374-0241
800-685-1111
www.equifax.com
TransUnion
2 Baldwin Place
PO Box 1000
Chester, Pennsylvania 19022
800-888-4213
www.transunion.com
Contacting Amrent Consumer Assistance
Questions?
If you have additional questions or concerns, we would be happy to assist you. To contact Consumer Relations, call toll-free 1-888-898-6196.
Write Us
To request a free copy of your AmRent Credit Report or to dispute information in your AmRent Credit Report, send your request to the address or fax below. Please include your full name, address, and Social Security number so that we may locate your file. If you are disputing information, please include the account number and reason for your dispute.
AmRent Consumer Relations
PO Box 3027
Pittsburgh, PA 15230-3027
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