We believe AmRent’s foundation is built from key cornerstones that frame up who we’ve been, and, more importantly, who we’re becoming. We strive to have a hand in shaping quality communities and believe successful partnerships are formed on the basis of loyalty, integrity and honesty. Our solutions are not one-size-fits-all, and we are eager to hear and implement ideas to help improve housing portfolios nationwide.

We are...

CUSTOMER SERVICE DRIVEN

Our focus is on the unique needs of each of our customers throughout the relationship lifecycle. Our personal account executives and customer support staff have an unmatched longevity in the industry. We will listen and take the necessary time to understand each individual concern before offering guidance.

Being customer focused is easy to say, but challenging to deliver. Here’s what you can expect…

AmRent services over 11,000 customer accounts across the U.S. with 14 outside and 7 inside account executives/managers.

U.S based customer and technical support agents answer customer support calls on average within 15 seconds.

Our customer support agents resolve customer issues on average under 4 minutes.

Our technical support agents resolve technical issues on average within 4-1/2 minutes.

TECHNOLOGY PROGRESSIVE

Our resident screening solutions are integrated with most of the popular property management software platforms. When making that important decision, consider their willingness to partner with AmRent to ensure industry focused and compliant screening solutions.

In addition, integrating ancillary services into your screening improves operational efficiency.

Our standalone web-based platform offers customized features for the needs of diverse portfolios. Watch a brief instructional video that demonstrates the ease and quickness of ordering AmRent’s screening reports.

CBCWeb Instructional Video

TRUSTED

Our sales organization is transparent about our product offering’s strengths, limitations, and pricing. We do not incentivize our sales team with commissions or bonuses, ensuring our customer's needs come first.

COMPLIANCE ORIENTED

Federal and State FCRA requirements are interwoven within our system to ensure adherence to criminal and eviction record display restrictions. Dedication to these critical compliance requirements provides a sense of comfort and confidence to our customers.



NATIONAL

We provide resident screening solutions to over 4000 corporate entities across the United States. We may have a wide reach, but we’re especially committed at a regional level, as we’re a member of more than 30 local and state housing trade associations.



KNOWLEDGEABLE

We believe knowledge is only valuable when it is shared. We consistently offer complimentary live and recorded educational sessions to customers, keeping them informed about product solutions, industry trends, and legislative efforts impacting their business.



INVESTED

We are driven to help shape quality communities through our continuous activity and devotion to the housing industry. Including, volunteering time at local associations, local charities, and our team’s participation in legislative funding.