Effective Date: March 2, 2023
Scope of this Policy
You may elect to share personal information with us by filling out the information on our Contact Us page, such as your name, email address, telephone number, and any other personal information you choose to provide. We use the information you send to us through this request form to respond to your inquiries or comments.
Website Data Collection Methods
• Information Automatically Collected
When you visit our website, we may automatically collect certain information, such as your IP address, device ID, browser type and operating system, the domain from which you came from, the page you are viewing, and the date and time of your visit. We use this information for a number of purposes, such as investigating security incidents, running analytics to understand usage, and for compliance with security standards. We do not use this information to identify any particular consumer or household.
• Google Analytics
AmRent uses session and persistent cookies to collect website usage data, improve our website and services, as well as your experience with our website. Cookies are small text files that a web server places on your computer or device when your browser accesses a website. Cookies store certain data specific to that website so this information is available to us later when the same browser returns to our website. Some cookies are necessary to ensure our website functions properly and some enable us to deliver an individualized online services experience.
A session cookie enables certain features of a website, like browsing through different pages on our website without having to log into each page. A persistent cookie stays on your browser until you delete it manually or your browser deletes it based on the duration period contained within the persistent cookie's file. AmRent uses a persistent cookie to remember you as part of an optional “Remember this device” feature. Your participation in this feature is under your control.
Most web browsers give you a choice to modify your browser settings to decline some or all cookies. If you have opted to not accept any cookies, certain features of our website may not be accessible to you.
• Choice & Online Tracking
AmRent may track your activities on our website over time. Except as noted above, we do not track your online activities across third party websites. Other third parties may be conducting online tracking on our website. To learn more about the choices you have regarding online tracking, please visit these websites:
Third-Party Links and Websites
You may be able to access third-party sites by clicking links on our website. We are not responsible for the privacy policies or practices of any third-party sites, and if you visit those websites, we encourage you to review their respective privacy policies.
Information Sharing and Disclosure
AmRent does not intend to share your personal information with third parties. However, we may disclose your information in the following scenarios:
• When required by law, subpoena, or other legal process or enforceable governmental request or when necessary to protect our rights.
• When necessary to investigate, take action, or prevent suspected or actual illegal activities, fraud, or potential threats to safety or personal physical safety.
• If our company or our assets are acquired or purchased by another company, that company will assume responsibility for the information collected through the website.
AmRent does not sell personal information to third parties for marketing purposes, and for that reason, cannot process requests to opt-out of the sale of personal information.
Access and Correction of Personal Information
You may access and update personal information you have provided through our website either by submitting updated information using our online Contact Us form, or by contacting us at the address or telephone number listed below.
Attn: Sales Support
Security and Confidentiality
AmRent strives to protect personal information that we collect, maintain, and disclose through the use of administrative, physical, and technical safeguards. Personal information submitted online is transmitted through a transport layer security (TLS) transmission, which is a protocol for establishing a secure connection for transmission. Our security program is designed to: (1) ensure the security and confidentiality of personal information, (2) protect against any anticipated threats or hazards to the security or integrity of the information, and (3) protect against unauthorized access, alteration, and unlawful disclosure of the information. We dispose of such information by taking measures to protect against unauthorized access to or use of the information.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information on this website from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us as noted below.
If you are a resident of California and submit a request form to us through this website as an employee or authorized representative of a business, you may have certain rights regarding the personal information you provided on that form. Please refer to the applicable request form for more information about these rights.
Changes to this Policy
Point of Contact
Attn: Privacy Officer
250 E Broad Street, Suite 2100
Columbus, OH 43215
Note Regarding State Consumer Privacy Laws
Certain state laws, such as the California Consumer Privacy Act and Virginia Consumer Data Protection Act, may provide residents of those states with certain access, deletion, correction, and other rights regarding their personal information held by certain businesses. These state laws also recognize that certain federal laws, such as the Fair Credit Reporting Act (FCRA) and Gramm-Leach-Bliley Act (GLBA), provide similar consumer protections and exempt consumer reporting agencies, such as AmRent, subject to these federal laws.
If you have submitted an application to rent a property to a landlord or property management company (your data controller) that has used our services to assist them in reviewing your application, you should submit your request to access, delete, or correct your personal information collected by your data controller or exercise your other rights as a consumer under certain state privacy laws to your data controller. If you submit your request to us, we may deny the request. Please refer to our Consumer Assistance page at https://www.amrent.com/consumer_assistance.html for more information about your rights under the FCRA and other assistance options.
Personal Information Disclosure: United States or Overseas
AmRent does not transfer personal information about you to third parties outside the United States or its territories.
AmRent's policies and procedures for preparing and processing of investigative consumer reports are designed to comply with the requirements of the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.) and the federal Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.). AmRent, for example, maintains policies and procedures designed to limit the purposes for, and circumstances under which, we furnish investigative consumer reports. AmRent provides individuals with the ability to request, upon proper identification, access to information we hold about them in our investigative consumer reporting files. AmRent conducts reinvestigations of the accuracy and completeness of information at the individual's request. AmRent also has implemented administrative, physical and technical safeguards designed to protect the information that we maintain in our investigative consumer reporting files.
Effective Date: March 2, 2023